Looking for an AI Agency in Catford? One Consultant’s Honest Answer

Start with the word

“AI agency” can mean quite different things. Some agencies are marketing outfits that have added AI to the menu. Some build software for clients over several months. Some mainly supply people to run a project that the client directs. When you ring round, ask each one plainly what they will do and who will do it.

Dean Keating, who publishes this site, is not an agency. He is one AI automation consultant. If you need a bench of designers, developers and project managers, or a supplier with its own offices near you, he is the wrong call and you should say so early.

What he does instead

His website describes a done-for-you service. He builds AI agents, installs them in the email, diary and messaging tools you already pay for, trains your staff and supports the set-up afterwards. The phrase it uses is installed for you, not handed over.

It is not a course, not a phone-answering service and not a chatbot product you set up yourself.

A pizza takeaway as the test case

The pizza page here lists 10 businesses (counted 10 October 2026). Picture one of them on a Friday night. Orders and questions land by phone, WhatsApp, Instagram and the delivery apps at the same moment, and nobody has a free hand to reply. The owner does not need a campaign or a brand strategy. They need the repeat questions answered and the messages sorted, with a person pulled in for anything odd.

That is the sort of single task he starts with. Whether an agency or a consultant is the better fit comes down to size of the job, not to the label on the door.

When an agency is the better choice

• You want several things changed at once across a large organisation.
• You need a supplier that can field many people, or one that holds a formal contract with a procurement process.
• You want someone to sit in your premises every week.

A single consultant fits better when the job is narrow and you want to deal with one person who does the work.

Questions worth asking any provider

Who actually builds it? Where will it run: in your own tools or in theirs? What happens to the work it cannot handle? Who do you ring when it misbehaves? What do you keep if you stop?

How a job with Dean Keating runs

There are four steps: a free call, an audit of the work worth automating, the build and install, then training and support. He starts with the one task that would make the most difference. You leave the free call with a plan you can use with or without him.

There is no published price list. The cost is given after the free call, with no obligation.

Where he is

He is based in Horndean, Hampshire, and works with Catford and south-east London businesses remotely. His website says he can visit businesses in Hampshire or nearby, but for SE6 expect the work to be done at a distance. This guide recommends our own service, so compare it with other providers.

Related reading: AI agents for small businesses and an AI consultant who installs. Local context: pizza places in Catford.

Contact

Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Catford.co. Websites: ai-agent.deankeating.com and deankeating.com.

About this guide

Catford.co is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Catford, and works with Catford and south-east London businesses remotely. If you want someone in the room, say so on the first call and look at Catford-based providers too. This guide recommends our own service, so compare it with other providers before you decide.